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Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity.
The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce.
We are looking for our Store in Designer Outlet Parndorf :
Store Manager
RESPONSIBILITIES:
Customer Assistance
- Assisting customers
- Responding and dealing with customer complaints, queries and comments whether in person, by telephone, or via the internet
Sales Assistance
- Reviewing and devising sales strategies
- Assisting colleagues in obtaining sales targets
- Assisting in stock takes, orders and return
- Liaising where necessary with suppliers and customers
- Assisting in the promotion of the Furla brand and the store itself
- Report all sales figures to head office
HR and Staff
- Assist the HR department with recruitment of staff
- Supervise and motivate staff
- Report any staff issues to the HR department without delay
- Assist the HR and legal department with any issues involving staff and customers
- Review staff performance and address any day-to-day issues
Management of the Store
- Ensure that the store is clean and presentable at all times
- Manage the displays of products
- Ensure that the stockroom is fully stocked
- Ensure that the store and staff are fully compliant in relation to health and safety regulations
- Ensure that the store is secure all times
- Maintain stock levels
- Ensure the quality of the supplies and report any issues with the stock to head office
- Carry out regular inventories on stock
- Check all orders made and received by the store
REQUIREMENTS:
- Fluency in spoken English is crucial
- Minimum 4 years store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals
- Personal computer and detailed report analysis
- Strong commercial and customer-oriented mindset
- Proven Brand & products awareness
- Strong clientele background
- Excellent interpersonal and effective communication skills
CV with photo can be submitted directly to the Parndorf shop or sent by email to:
shop.parndorf@furla.com
Job Reference: PF01816