Be a Force for Good!
At Nestlé we touch millions of people’s lives every single day through the work we do and the products we create. This way we are helping to shape a happier, healthier future for individuals and families, for communities and for the planet. Join a dynamic global team of people that want to be a part of something that changes the world in a positive way. A human-centric place to work with amazing opportunities, across 186 countries, to grow, push the boundaries and deliver work with real impact. We recruit people who respect our values, we provide equal opportunities for all, and we protect everyone's privacy. We do not tolerate any form of harassment or discrimination. Our aim is to create workplaces where everyone feels included and able to bring their whole selves to work. This commitment starts at recruitment and continues to the end.
At Nestlé we touch millions of people’s lives every single day through the work we do and the products we create. This way we are helping to shape a happier, healthier future for individuals and families, for communities and for the planet. Join a dynamic global team of people that want to be a part of something that changes the world in a positive way. A human-centric place to work with amazing opportunities, across 186 countries, to grow, push the boundaries and deliver work with real impact. We recruit people who respect our values, we provide equal opportunities for all, and we protect everyone's privacy. We do not tolerate any form of harassment or discrimination. Our aim is to create workplaces where everyone feels included and able to bring their whole selves to work. This commitment starts at recruitment and continues to the end.
Position Snapshot
Nestlé Customer Service, Athens, Greece
Reporting to: Head of Customer Supply Chain
Undefined period of time contract. act. rate 100%
Position Summary
To effectively drive the execution of the commercial policy (pricing, discounts, rebates) in SAP and deliver process improvements with the use of data analytics, in order to provide top class service to customers.
A day in the life of...
- Implementation, maintenance, and execution of Commercial Policy in SAP for all categories and distribution channels.
- Vendor invoice registration, Purchase Orders creation and credit notes issuance.
- Customer Life Cycle management.
- Resolution of exceptions across end-to-end process ensuring flawless execution and customer satisfaction.
- Close collaboration with internal partners (Supply Chain, Sales, etc.)
- Leads Data analysis and process optimization projects.
What will make you successful
- Bachelor’s degree in Business Administration, Information Systems or related field.
- Very good SAP and MS office knowledge (especially excel).
- Experience with Business Analytics (i.e. MS Power Platform) is considered a significant plus.
- 2-3 years of experience in Customer Service in similar market environment would be a plus.
- Good communication and analytical skills.
- Fluency in Greek & English.
Why you should apply
- Join the leading Food & Beverages company in the world with more than 83bio CHF sales.
- Be part of one of Supply Chain’s most dynamic teams.
- Engage with our people from all over the world and join exciting local or international projects and assignments.
- Enjoy the wide range of Nestlé benefits such as comprehensive Pension, Health Care & Life Insurance programs, increased Parental leaves, Flexible Work plans, Baby Support plan & Pet Support plan.
- Develop and challenge yourself in a fast-moving environment.
- Contribute to a team focusing on offering the best customer experience.
A.I.
We are currently implementing a new exciting AI tool that is helping us and you schedule interviews in a more flexible way. Therefore, we kindly ask you to keep an eye on your email (and potentially spam/ junk email inbox), as you can expect an invitation with interview timeslots to choose from. We would also encourage you to say `yes´ to receive WhatsApp notifications, as you will also receive the interview invitation here and you will be able to book your interview directly from WhatsApp. As this is new, we welcome any feedback you might have on our new interview scheduling tool. If you have any questions, feel free to reach out to Victoria Karkouli, at 2106884347
