ECS Recruitment are recruiting a Bar Manager for the client based in Wicklow.
Main Responsibilities
- Responsible to manage all aspects of Food & Beverage Service Operations in the Bar and delivering a consistently high standard of guest service in line with company requirements
- To maximise the profitability of the food and beverage operations through effective purchasing, cost controls and sales
- Ensure the smooth running of the bar operations
- Ensure that all guests receive a high standard of service with the team providing a warm welcome and living the Company values
- Oversee the recruitment and staff development to ensure the team operate at a high level and delivers great service and standards
- Motivate, lead, support and guide your team
- Control staffing levels and ensure the bar is adequately staffed for business levels, being aware of outside factors that may influence business and being ready to adapt accordingly
- Ability to assist other departments as required
- Always implement and maintain the SOPs for the bar, ensuring the team is trained and following the guidelines
- Dealing with guest queries in a friendly and efficient manner, ensuring the best customer care and satisfaction
- Being aware of the business in the hotel ensures proactive planning takes place to always ensure the delivery of exceptional guest service
- Being aware of VIP guests or guests’ special requests as required and communicating this to the teams within the department and with Head Chef
- Ensure all customers are responded to promptly and effectively on complains and points learned are used to enhance future customer service
- Continually develop new knowledge and skills to ensure best practice service delivery
Ideal Candidate
- 3+ years previous hotel/hospitality work experience in a Bar supervisory or management level preferred
- Ability to write and communicate with guests, solve multiple problems at the same time, set up priorities, organize work and make certain decisions
- Excellent communication skills in the English Language and people management experience
- Ability to develop team members and to work in a team environment
- Demonstration of experience & success in managing a project or strategic change in the business
Job Types: Full-time, Permanent
Salary: €40,000.00-€45,000.00 per year
Ability to commute/relocate:
- Wicklow, County Wicklow: reliably commute or plan to relocate before starting work (required)
Experience:
- Food and Beverage management: 3 years (required)
- Bar Manager role: 3 years (required)
Work authorisation:
- Ireland (required)
Work Location: In person
