Job description
We are currently seeking a proactive and customer-focused Administrative Executive to join our team at our coding school for kids aged 7 to 16. The successful candidate will enjoy interacting with kids, have a strong sense of responsibility, and possess a can-do attitude towards learning new skills and contributing to the success of our business.
The Administrative Executive will play a vital role in ensuring the smooth day-to-day functioning of the centre by providing administrative support, handling customer inquiries, and coordinating schedules.
Responsibilities:
- Manage front-counter customer service queries via various channels, including Whatsapp, WebChat, Telegram, FB Chat, Emails, Phone, and Walk-ins
- Oversee student enrollments and class administration, including class schedules, fee calculation, generating invoices, administrative support to teachers, and email communications with customers and parents
- Maintain a clean, well-organized, and well-kept centre to ensure the best presentation and environment for customers, teachers, and students
- Assist with marketing and promotional activities, including identifying new markets and managing the centre's digital marketing presence on platforms such as Google, Facebook Ads, and Instagram
- Take initiative in improving operational efficiency and contribute to the overall success of the business
Requirements:
- Minimum Polytechnic Diploma in relevant fields such as Business Administration, Customer Experience Management, Marketing, Business Information Systems, or Human Resource Management. Fresh graduates are welcome to apply.
- Excellent spoken and written English, with strong communication and interpersonal skills
- Friendly and outgoing personality with a positive, can-do attitude and a strong sense of responsibility
- Detail-oriented and organized, with the ability to multitask and work in a fast-paced environment
- IT savvy, with a strong working knowledge of Office and Productivity software (PowerPoint, Excel, Canva, Email)
- Must enjoy interacting with children between the ages of 7 and 16 and their parents
- Only Singaporeans/PRs
Job Types: Full-time, Permanent, Fresh graduate
- Working Hours: 4 Weekdays (10.00 am – 7.00 pm) and 1 Weekend (8.30 am – 5.30 pm).
- Working hours are semi-flexible and may change as Center Operation hours change.
- Salary: $2,400.00 - $3,100.00 per month
Benefits:
- Festival Holiday Leave
- End-Of-Year Leave
- Employee discounts for classes
- Flexible schedule
- Gym Reimbursement and Workout Wednesday
- Professional development & Training
Job Type: Full-time
