Role & Responsibilities:
- Candidate will be responsible to attend the clients queries by Call/Email
- Handle the chat process and promptly answer the queries of the customers over whatsapp
- Should clarify customers queries and give an appropriate solution
- Handling customers objections & complaints
- Timely revert to clients/customers without any missing information
- Excellent verbal and written communication skills in English
- Maintain customer records by updating all relevant information in the database
- Good negotiaition and convincing skills.
- Candidates Should be from Gurgaon Location.
Job Type: Full-time
Salary: ₹16,000.00 - ₹24,000.00 per month
Schedule:
- Monday to Friday
- Morning shift
Supplemental pay types:
- Performance bonus
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work (Preferred)
